Account Executive

Senior Account Executive

We’re an established solutions integrator and managed services provider with offices in Seattle and the Eastside, looking for talented, energetic and communicative sales professionals.

You act as the critical point of interface between our customers and our staff for all things related to the sales cycle. You must love establishing and building strong relationships founded on mutual respect – we have a long history of customer-centric focus that makes us partners in our customer’s success.

We have tenured, talented, local engineering staff, structured cabling and installation technicians and other support personnel who help us succeed and insure customer happiness by providing end-to-end solutions that delight.

Our solutions include:

  • Managed Infrastructure
  • Managed Private Cloud connectivity and Federation (AWS/Azure)
  • Wide Area Networking
  • Local Area Networking
  • Data Center Colocation and outsourcing
  • Core and Access – Switching/Routing
  • VPN
  • Datacenter Servers
  • Enterprise Storage
  • Virtualization
  • Business Continuity and Disaster Recovery
  • Indoor and Outdoor Wireless Networking
  • Structured Cabling/Fiber Optics
  • Professional Services
  • Network Management
  • Managed Services

Primary Duties & Responsibilities

  • Sell Semaphore IT solutions by:
    • Identifying new and existing customer Information Technology needs and proposing total solutions (hardware, software and services)
    • Developing and Maintaining a pipeline of business
    • Making regular sales calls to develop relationships and proactively follow-up on leads
    • Developing and Maintaining professional/referral relationships with appropriate vendors and consulting communities
    • Developing and delivering professional and effective presentations of Semaphore and our solution offerings
    • Developing and Maintaining account relationships to maximize long-term sales opportunities and insure effective negotiation of contracts, terms and conditions and discounts
    • Identifying the prospects decision-maker to close deals and finalize contracts
    • Thinking like an entrepreneur, using information gained in customer and vendor meetings propose ideas to management for new products/services and/or customer segments to insure your and Semaphore’s ongoing success
  • Ensure high customer satisfaction by:
    • Rapidly responding to customer and vendor requests
    • Managing customer relationships through resolving problems and following up on the status of projects
    • Acting as a liaison to resolve problems with products, services, and/or A/R collections issues
    • Maintaining up-to-date awareness of Semaphore solution offerings and industry trends and advancements
    • Involving appropriate additional Semaphore sales and services team members regarding sales opportunities to ensure the most effective solution is presented to the customer
    • Maintaining required brand and solution certifications
  • Participate in Sales Forecasting and planning in an effective manner by:
    • Accurately communicate to management the status of territory activity via regular reporting and participation in weekly sales meetings
    • Developing and updating quarterly and annual account plans, including defining goals, strategies and resources required for success
    • Monitoring, analyzing, and communicating monthly sales data to contribute to product/service planning
    • Entering and timely updating of required information in company CRM system
    • Strategically plan and execute activities as defined in Quarterly Business Review process

Desired Qualifications

  • Experience selling Aruba Cisco, Dell, EMC, HP, IBM, NetApp, VMware       or similar Information Technology solutions in a value-added reseller (VAR), manufacturer or consulting environment
  • Territory management skills including prospecting and lead development skills
  • Ability to uncover customer needs and match those needs to appropriate IT solutions
  • Knowledge of current Aruba, Cisco, Dell, EMC, HP, NetApp, or similar technical solutions and partner programs
  • Written and oral communication skills, including persuasion and phone skills
  • Interpersonal skills
  • Attention to detail and follow-up skills
  • Presentation and communication skills
  • Problem solving, customer service, negotiation, and follow up skills
  • Ability to prioritize workload and competing demands
  • Ability to work independently with little or no supervision

Preferred Qualifications

  • Relevant vendor certifications, such as Aruba, Cisco, Dell, X-IO, EMC, HP, NetApp, or others
  • Knowledge of contract terminology
  • Experience with IT leasing
  • Sales experience in the geographic territory of the role
  • College Degree or Military Service

Individuals who receive job offers will be required to complete pre-employment screening